Customer Management System


NWM
Posted: Apr 15, 2010

The I.S Department integrates its Regional CMS and CRM support systems.

Using a Suite of Microsoft (tm) server applications, The I.S. Department completed Phase-I integration of it's Regional Customer Management System, based on Sharepoint and its CRM system, based on Microsoft (tm) CRM 5.0.  In it's commitment to the approach of utilizating a synergy of Microsoft applications for its core business applications equirements; The I.S. Department has integrated the utilization of Dynamics Nav 5.0, SQL Server 2005, CRM 5.0, and Office Sharepoint Server 2007.   The integrated CMS/CRM solution is expected to help streamline communications for Customers and continue rasing service levels, as well as provide our own Regional Divisions with valuable business data.

 
 
 
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